Return Policy

Returns Policy

Thank you for shopping with us!
If you’re not entirely satisfied with your purchase, we are here to help. Please read our returns policy carefully.

 

Eligibility for Returns
Customers may return items within 15 calendar days from the date of purchase.

To be eligible for a return:
Items must be unused and in the same condition as when you received them.
Items must be in their original packaging.
A receipt or valid proof of purchase must accompany the returned items.
Important Note
All returns must be made in-store at one of our locations. We currently do not process returns online or by mail.

No Refunds
We do not provide refunds under normal circumstances. Rare and unique exceptions may apply at our sole discretion.

Need Assistance?
We value your satisfaction and are here to assist with any concerns or questions. Please feel free to contact us:

Email: ecommerce@azgroupgh.com
Phone: +233 0206008808

We hope you had a great shopping experience and look forward to serving you again on our e-store.

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